Marketing und Vertrieb sind entscheidende Faktoren einer erfolgreich operierenden Unternehmenseinheit - wenn auch das Branding, also eine solide Marke, in vielen Fällen die Initialzündung für spätere Aufträge sein kann. Dirk Lippold zeigt in diesem essential auf, wie das Marketing mit seiner Denkhaltung dem Unternehmen und sich selber nicht nur helfen, sondern auch entscheidende Impulse verleihen kann. Rückenwind und eine frische Perspektive gibt dabei die Anwendung der Marketing-Gleichung als zukunftsweisendes Denk- und Handlungskonzept im B2B-Sektor.
Dieses Buch liefert ein direkt umsetzbares Modell für die strategische Neukundengewinnung im B2B. Die Autoren erklären systematisch, wie die vier entscheidenden Phasen im Akquiseprozess - Prework, Client-Relationship-Initiation, Sales, After Sales - aussehen müssen, um erfolgreich zu sein. Sie erläutern die unterschiedlichen Herangehensweisen an die Neukundengewinnung und konzentrieren sich dabei auf den effizienten Prozess und die Anwendung in Kundengesprächen. Denn Neukundenakquisition heißt: den Menschen im Gegenüber gewinnen und Ziele erreichen. Alle Tipps sind praxiserprobt, leicht umsetzbar und werden an konkreten Beispielen veranschaulicht. ´´Das Buch gibt Praktikern eine klare Anleitung und ist ein wertvoller Begleiter für Führungskräfte und Vertriebsmitarbeiter mittelständischer Unternehmen vor und bei Kundenbesuchen.´´ Prof. Dr. Ulrich Kreutle, Dozent für Marketing, AKAD Bildungsgesellschaft mbH
B2B Brand Management:Auflage 2006 Philip Kotler, Waldemar Pfoertsch
B2B Brand Management:Softcover reprint of hardcover 1st ed. 2006 Philip Kotler, Waldemar Pfoertsch
B2B Brand Management: Philip Kotler, Waldemar Pfoertsch
10 Steps to Implementing B2B Product Management: The CEO Playbook offers an unprecedented, no-holds-barred look at how CEOs should be instituting the product management function - and reveals the reasons why they get it wrong. Whereas the bulk of the other product management resources are directed to product managers of B2C products, this brief book uniquely addresses the needs of the CEO when introducing product management in their B2B company. Jim Berardone examines how B2B business models have a profound impact on the product management function. In working over two decades with CEOs of different sized early-stage and established technology businesses, Berardone notes that smart, savvy CEOs can often struggle when it comes to making product management work. They get suggestions from trusted friends, teams, board members, investors, and others offering lots of ideas and advice on approaching product management. Yet, part of the challenge is there are many variations in the ways product management is implemented; there is no single way nor should there be. Off-the-shelf solutions don’t work. Berardone argues, ´´Every company’s situation is unique with its own business goals, strategies, business model and customer value propositions,” and every CEO needs to make-to-order their own, distinct product management solution. 10 Steps to Implementing B2B Product Management guides CEOs and other executives in the organization through the complex process of creating a customized, formal product management function. It has been created to help CEOs avoid common mistakes most organizations make when initiating a product management function. He challenges some widespread beliefs in this field. And, it’s intended to reduce the typical pain and pitfalls associated with product management. 1. Language: English. Narrator: Anthony G. Chiappetta. Audio sample: http://samples.audible.de/bk/acx0/135403/bk_acx0_135403_sample.mp3. Digital audiobook in aax.
Growing a small business requires more than just sales Business Development For Dummies helps maximise the growth of small- or medium-sized businesses, with a step-by-step model for business development designed specifically for B2B or B2C service firms. By mapping business development to customer life cycle, this book helps owners and managers ensure a focus on growth through effective customer nurturing and management. It´s not just sales! In-depth coverage also includes strategy, marketing, client management, and partnerships/alliances, helping you develop robust business practices that can be used every day. You´ll learn how to structure, organise, and execute an effective development plan, with step-by-step expert guidance. Realising that you can´t just ´´hire a sales guy´´ and expect immediate results is one of the toughest lessons small business CEOs have to learn. Developing a business is about more than just gaining customers - it´s about integrating every facet of your business in an overarching strategy that continually works toward growth. Business Development For Dummies provides a model, and teaches you what you need to know to make it work for your business. * Learn the core concepts of business development, and how it differs from sales * Build a practical, step-by-step business development strategy * Incorporate marketing, sales, and customer management in general planning * Develop and implement a growth-enhancing partnership strategy Recognising that business development is much more than just sales is the first important step to sustained growth. Development should be daily - not just when business starts to tail off, or you fall into a cycle of growth and regression. Plan for growth, and make it stick - Business Development For Dummies shows you how.
In Customer Experience Management, renowned consultant and marketing thinker Bernd Schmitt follows up on his groundbreaking book Experiential Marketing by introducing a new and visionary approach to marketing called customer experience management (CEM). In this book, Schmitt demonstrates how to put his CEM framework to work in any organization to spur growth, increase revenues, and transform the image of your company and its brands. From retail buying to telephone orders, from marketing communications to online shopping, every customer touch-point offers companies an opportunity to maximize the customer experience and establish a bond that will never be broken. Customer Experience Management introduces the five-step CEM process, a comprehensive tool for connecting with customers at every touch-point. This revolutionary marketing guide provides cases of successful CEM implementations in a wide variety of consumer and B2B industries, including pharmaceuticals, electronics, beauty and cosmetics, telecommunications, beverages, financial services, and even the nonprofit sector. A must-read for senior executives, marketing managers, and anyone who wants to drive growth, increase income, and spur organizational change, Customer Experience Management demonstrates the power of collecting truly relevant customer information, developing and implementing winning strategies, and measuring their results.