Angebote zu "Customer" (11.141 Treffer)

Kategorien

Shops

Customer Success
25,99 € *
ggf. zzgl. Versand

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses. Customer success teams are being created in companies to quarterback the customer lifecycle and drive adoption, renewals, up-sell and advocacy. The Customer Success philosophy is invading the boardroom and impacting the way CEOs think about their business. Today, Customer Success is the hottest B2B movement since the advent of the subscription business model, and this book is the one-of-a-kind guide that shows you how to make it work in your company. From the initial planning stages through execution, you'll have expert guidance to help you: Understand the context that led to the start of the Customer Success movement Build a Customer Success strategy proven by the most competitive companies in the world Implement an action plan for structuring the Customer Success organization, tiering your customers, and developing the right cross-functional playbooks Customers want products that help them achieve their own business outcomes. By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. Customer Success shows you how to kick start your customer-centric revolution, and make it stick for the long term.

Anbieter: buecher DE
Stand: 12.11.2019
Zum Angebot
MDM of B2B Customer Data Complete Self-Assessme...
92,99 € *
ggf. zzgl. Versand

MDM of B2B Customer Data Complete Self-Assessment Guide ab 92.99 € als Taschenbuch: . Aus dem Bereich: Bücher, Taschenbücher, Wirtschaft & Soziales,

Anbieter: hugendubel DE
Stand: 12.11.2019
Zum Angebot
Social Marketing to the Business Customer: List...
9,95 € *
ggf. zzgl. Versand

The first audiobook devoted entirely to B2B social marketing... B2B markets are fundamentally different from consumer markets. Decisions are made on value, not impulse. Buying cycles are complex, often with many stakeholders involved. Relationships and support are critical. Bet-the-business decisions demand discipline, knowledge, and lots of information. This hands-on guide covers topics unique to this segment, including cost justification, prospecting and lead generation, matching tools to the sales funnel, building, B2B search engine optimization, social media monitoring, social media policy development, long-term client relationships, gaining stakeholder support, building a more transparent organization, and what's coming next. Features plentiful examples, case studies, and best practices Focuses on the channels that are most effective for B2B marketers Builds on the authors' more than 30 years of combined experience in the new media/social media space, as well as two previous successful books Leverage the vast business-to-business potential of Facebook, LinkedIn, Twitter, and many other social media platforms today with Social Marketing to the Business Customer! 1. Language: English. Narrator: John Allen Nelson. Audio sample: http://samples.audible.de/bk/acx0/001973/bk_acx0_001973_sample.mp3. Digital audiobook in aax.

Anbieter: Audible DE
Stand: 12.11.2019
Zum Angebot
Strobel, Oliver: Online-Offline Customer Journe...
15,99 € *
ggf. zzgl. Versand

Erscheinungsdatum: 01.12.2014, Medium: Taschenbuch, Einband: Kartoniert / Broschiert, Titel: Online-Offline Customer Journey im B2B, Auflage: 1. Auflage von 2014 // 1. Auflage, Autor: Strobel, Oliver, Verlag: GRIN Publishing, Sprache: Deutsch, Rubrik: Wirtschaft // Werbung, Marketing, Seiten: 24, Gewicht: 77 gr, Verkäufer: averdo

Anbieter: averdo DE
Stand: 12.11.2019
Zum Angebot
Online-Offline Customer Journey im B2B
14,99 € *
ggf. zzgl. Versand

Online-Offline Customer Journey im B2B ab 14.99 EURO 1. Auflage

Anbieter: ebook.de
Stand: 12.11.2019
Zum Angebot
Online-Offline Customer Journey im B2B
14,99 € *
ggf. zzgl. Versand

Online-Offline Customer Journey im B2B ab 14.99 € als epub eBook: 1. Auflage. Aus dem Bereich: eBooks, Wirtschaft,

Anbieter: hugendubel DE
Stand: 12.11.2019
Zum Angebot
Limburg, P: Customer-Relationship-Management (C...
24,99 € *
ggf. zzgl. Versand

Erscheinungsdatum: 09.04.2015, Medium: Taschenbuch, Einband: Kartoniert / Broschiert, Titel: Customer-Relationship-Management (CRM) im B2B-Sektor des industriellen Großhandels, Autor: Limburg, Pascal, Verlag: Diplom.de, Sprache: Deutsch, Rubrik: Wirtschaft // Werbung, Marketing, Seiten: 36, Informationen: Paperback, Gewicht: 69 gr, Verkäufer: averdo

Anbieter: averdo DE
Stand: 12.11.2019
Zum Angebot
Delivering Fantastic Customer Experience (eBook...
14,95 € *
ggf. zzgl. Versand

If you don't offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today's hypercompetitive environment, companies can no longer be just B2C or B2B. They must become B2Me - more personal, more relevant. With customers having higher expectations and access to more information than ever before, companies must create stellar, frictionless, personalized, and memorable customer experiences, if they plan to stay in the game. In this book, you will learn: . What customer experience truly is. . How emotions can increase customer loyalty...or make customers ditch a brand. . Which behaviors and attitudes lose customers. . Ten easy, practical, and proven ways to immediately improve your customer experience. . What renowned companies do to offer the best customer experience. This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people, or installers. No matter what role you play, this book offers easy tips, recommendations, and examples to help improve customer experience, realistically, sustainably, and affordably.

Anbieter: buecher DE
Stand: 12.11.2019
Zum Angebot
Delivering Fantastic Customer Experience (eBook...
14,95 € *
ggf. zzgl. Versand

If you don't offer great customer experience, your main competitors will take away 50% of your business. Period. Gone are the days in which businesses could simply offer an "OK" experience and get away with it. In today's hypercompetitive environment, companies can no longer be just B2C or B2B. They must become B2Me - more personal, more relevant. With customers having higher expectations and access to more information than ever before, companies must create stellar, frictionless, personalized, and memorable customer experiences, if they plan to stay in the game. In this book, you will learn: . What customer experience truly is. . How emotions can increase customer loyalty...or make customers ditch a brand. . Which behaviors and attitudes lose customers. . Ten easy, practical, and proven ways to immediately improve your customer experience. . What renowned companies do to offer the best customer experience. This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people, or installers. No matter what role you play, this book offers easy tips, recommendations, and examples to help improve customer experience, realistically, sustainably, and affordably.

Anbieter: buecher DE
Stand: 12.11.2019
Zum Angebot